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NETWORK MONITORING BY CUSTOMER PREMISES EQUIPMENT

2023-04-06 来源:步旅网
专利内容由知识产权出版社提供

专利名称:NETWORK MONITORING BY CUSTOMER

PREMISES EQUIPMENT

发明人:Baofeng Jiang,Donggen Zhang,Kaiyan Chen申请号:US11829691申请日:20070727

公开号:US20090028170A1公开日:20090129

专利附图:

摘要:A system for collecting data from a communications network includes customerpremises equipment (“CPE”) for monitoring and storing response data. A CPE datacollection module uses a Web-based service to collect information from the CPE and

process the information to determine line quality and any errors that may exist on eitherthe WAN side or the LAN side of the communications network, and further determine theroot cause based on built-in business rules for trouble shooting customer service. TheCPE conducts per-tone diagnostics on the WAN side of the communications network andobtains WAN side data. The CPE obtains response data from devices on the LAN side.Both WAN side data and LAN data may be transmitted substantially in real-time orstored and transmitted periodically to the CPE data collection module upon requestsoriginated from the CPE data collection module.

申请人:Baofeng Jiang,Donggen Zhang,Kaiyan Chen

地址:Pleasanton CA US,Fremont CA US,Pleasanton CA US

国籍:US,US,US

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